What our patients are saying…
Testimonials
Kristen Haterius
12:10 12 May 25
I was blown away by the unprofessionalism and total lack of customer service. I guess I was a bother by checking in for my appointment with the front desk bc I interrupted her watching a show on her phone. Then I was handed 10 pages of paper work to fill out. They gave me a whole 15 seconds to complete them before calling me back where I had to finish them while trying to speak to the medical assistant. I have insurance but it does not cover dermatology visits. It was $375 just to walk in the door. I was there for some concerning potential skin cancer spots. The PA looked me over and offered to freeze two spots on my nose. The PA, her medical assistant, the two front desk ladies were all aware I was cash pay. They gave me a quote with their prize sheet of $94 to freeze the spots. I checked out and paid the $94 and left. I then received a voicemail that “I had a remaining balance of an additional $120 and they went ahead and charged my card of file” with ZERO verbal consent from me and ZERO explanation of what this remaining balance was. I called back immediately way before 5pm and they had turned their phones off to automated voicemail. I left a voicemail to please call me back to explain and never got a call. I had to call again the next day, the front desk said I was bc I had no insurance even though everyone in the office was already aware of that and gave me the quote of $94, she said they would have a manager call me and I still have not gotten a call. Also, one of the spots the PA froze, she missed half the spot and the concerning spot is still there beside this huge blister now. I was excited to go to Warthan, I thought they were going to be a good trustworthy place, I was nervous because I have had skin cancer spots removed in the past, I am also pregnant, so I thought I was choosing the best place to get checked. I was so very wrong. Still waiting on a call.
dennis helfrich
16:19 01 May 25
Great place very knowledgeable of more then people think on regularly skin issues and very knowledgeable on rare skin conditions as my self thank you dr MandyDennis helfrich
Matthew J.
17:48 15 Apr 25
Incredible care. They really let you know they care about you as a patient and a person.
Kim True
17:49 08 Apr 25
Everyone in that office is great! I have several procedures and have been pleased with each one!
Tiffani Grimes
00:50 27 Mar 25
Great staff!I cried like a baby getting 2 biopsies and they were so supportive and didn’t judge me at all!
Joseph Mirabella
16:15 06 Mar 25
Super friendly staff. I was nervous but they all made me feel at ease. Explanation of everything going on. Really appreciate their compassion and excellent work getting my issue resolved.Dr. Mandy and staff are terrific.
Stuart McKay
16:20 04 Mar 25
I found it strange that I have to fill out new patient forms every year. I was still filling them out after the doctor had seen me and left! And Dr and the nurse had all the information available to them on the hand held devices they were using. I would be ok to review and mark changes, but filling everything in again seems completely pointless
Gary Raiczyk
06:00 19 Feb 25
It was a great experience-Thorough, compassionate and friendly Doctor and staff.
Lesa Atkinson
07:18 08 Feb 25
The PA and staff were so personable and made me feel comfortable. Can’t say the same for the Doctors. All I heard her say was “I dare to disagree” to her PA. And to me she said “I only do 2 per visit”All as I heard the staff say “I’m sure it’s melanoma”Nothing wrong with that, but come on doctor, did the Botox take away your bedside manner? Asking for a friend.I will be looking for another doctor based on my experience and the reviews from patients.
Enrique Cancino
19:10 02 Feb 25
Efficient yet caring approach to what could be a very threatening experience for many patients. Everybody there is closely watching the progress being followed with every patient so that there's no wasted time or talent while taking care of our needs. I've been to both locations near us in McKinney/Frisco and there's no difference in approach. I feel confident that if I mention something it will be followed up with an immediate action or a plan for future care. In other words, a well-oiled machine, ad the cliche goes.
Tucker T
20:46 31 Jan 25
Was misdiagnosed! Warthan cut me on cheek for a biopsy (and now scarred for life ) and said I had Squamous cell carcinoma and was insisting I have mohs surgery. They’re all about the $$$$$!😡😡😡
Susan Ahmadi
21:00 29 Jan 25
The worse doctor and patient care I’ve ever experienced. No sufficient knowledge.Very unprofessional and rude doctor. Ripping people off after their per visits.I suddenly and surprisingly noticed three unauthorized charges from them a couple days ago! Of course they already have my card # in the file since last time two years ago on my very last visit. Looks like they just decided to scam my account and withdraw some money on their own. I’ve filed this fraud with my banker as well as the authorities for which is under process. I’ll make sure they’ll pay the price for what they did so they won’t do that to any other patient.
Cheryl Rose
16:32 16 Jan 25
New office in Frisco looks great! Staff as always is very friendly and helpful. I felt they did an extensive Q&A on our worries about different skin concerns both my husband and I had. They also did a thorough skin cancer check for both of us. They are fantastic!Treatments for my hair growth is going well. So excited to see the new growth and my hairline is filling in!!
Sherin Varughese
16:23 15 Jan 25
Dr. Mandy was amazing. I had a great experience with her and her team.
Jose Jose Jose
17:08 20 Dec 24
The woman at the desk was very rude, condescending. She didn't greet, never said hi and talked to us like she was talking to her kids. I would never recommend this office to anyone. I gave them one star because I couldn't give zero.
Reagan Green
03:07 28 Nov 24
Do not use this office! My first visit was super chaotic and my second visit to get a skin biopsy done was very odd. The doctor tried scaring me about what kind of skin condition he thought I may have but it ended up being nothing serious at all and I planned to come back to get the other spots burned off but felt it was best I didn’t go back there. Had a bad feeling about the place especially after the second visit. This all happened in March of 2023. It is now November of 2024 and I received an $800 charge on my card from them. I have insurance so I very rarely pay that much for anything unless it’s a procedure or surgery. I contacted them and I was disregarded every time I called and asked for an explanation, kept saying their manager would call but I never received a call! Contacted my insurance and they had no documentation of them even submitting anything to them to cover. Luckily the banking company I use is very serious about unusual charges and they take fraud protection very seriously so I was able to get it taken care of but I know many people have made reviews stating they’ve been scammed by this office. Stay away.
Mike Simpson
21:43 18 Nov 24
charged me $400 for a 15 minute talk with the dermatologist after waiting for more than an hour and no actual service provided. not worth the time or money to visit ever again.
Galina O'Neil
17:33 15 Nov 24
I trust dr Warthan and appreciate her professionalism! I am in good hands!
Ronald Pugh
18:39 04 Nov 24
I was very pleased with the service they provided. All the staff was very professional and explained everything they were doing. I recommend them for any skin conditions you may have.
Sally Isensee
22:30 25 Oct 24
jessica and her team were on time and great. Explained what they needed to do. They did a fill body check for skin cancer. I have been going to Wartham Dermatology since they opened. They also was treated for Roseasa and it went away in less than a week. Very pleased with their services.
Mack Milliorn
22:27 22 Oct 24
This message is from Margaret Milliorn. Leslie Jurado, PA did a biopsy of a mole & she was so very gentle & did a great job. I definitely recommend Leslie!
Harry Somebody
23:23 10 Oct 24
I have been going to doctor warthan For a couple of years now and have never been disappointed in her service. As far as I am concerned, she is an exceptional Doctor and her staff is unparalleled in their patient care.Each and every one of them have always been.Exceptionally, gracious to me, I highly recommend. Wartham dermatology
Danny Morrow
16:50 03 Oct 24
I had some tags that needed to be removed by liquid nitrogen, and it was very easy and as pleasant as possible, thanks to a great staff who took great care of me. Thank you Dr. Warthan!
John Carner
00:08 27 Sep 24
Dr. Warthan is simply the best. My first visit with Dr Warthan was after seeing a different Doctor in Mckinney. Dr. Warthan saw a spot on my forehead which had never been mentioned by the other Doctor. Dr Warthan immediately sent me to UT Southwestern Medical center in Dallas where they immediately performed surgery on my forehead to remove cancer. I am forever Thankful for Doctor Mandy Warthan.
Wendy Merrill Perry
18:42 25 Sep 24
I love the staff at the newer office. Very good experience. I feel like they really care. Doc is still Doc but she’s got a great staff now.
Jeff Bobbitt
16:50 25 Sep 24
Beware! Warthan insisted that only MOHS surgery was available on a small skin biopsy, and it seemed excessive for this situation. I requested my records to be sent to another dermatology practice to remove the spot Warthan biopsied, and they refused to send the records based on the doctor's’ orders (this was not the first instance of this behavior by the doctor at Warthan). Very shady handling of my health records, and I will not be back.
Indra Mariyappan
16:16 06 Sep 24
I want to give my piece of mind here about this clinic. They are scamming people for coming into doctors office every three month when you ask for a refill on a life long condition for which they are prescribing the same medicine for past 2 years and they are gonna prescribe the same for the following years. They just need people's money. And some rude nurses with bad attitude while trying to ask questions. Don't go to this clinic people. Bunch of scammers.
Angela Guajardo
21:02 26 Aug 24
First visit and I felt very comfortable right away. The receptionists and nurses were so nice and listened to all of my concerns regarding my appointment. Very happy with my experience and would recommend
Mike Arnold
21:02 21 Aug 24
Worst Dr. I have EVER had the displeasure of encountering. Just beside myself with disbelief at how BAD my experience has been with 'Dr' Mandy Warthan.DONT DO IT. There is too much to type. Here are the low points.Went in for a simple wart check. It looked concerning, so we biopsy. Saw Leslie the PA. Results are not good, but it's not all bad. We caught it early. PA says we just schedule the removal, stitches for 3 weeks, scoot on down the road. Dr. Mandy is gunna do the procedure in the office. They even called in an antibiotic in anticipation of the procedure. I picked it up and paid and all. Just need to consult with 'Dr' Mandy and schedule it.Consult day arrives - she no showed. Noon appt. I show up 10 minutes early. 12:15 I am told she is not in the office, and the consult was cancelled. She would call me in a bit. (if shes not in, cant they call me and tell me not to come? or tell me when I check in at the front desk that like....SHES NOT THERE!!??)She calls 2 hours later, tells me the PA (Leslie) had no idea what she was looking at, can't read a pathology report, she should not have told me what she told me, and she was referring me to MD Anderson in Houston, and I SHOULD PRAY ABOUT IT. I'm sorry. praying is not part of my medical treatment plan. Incredibly unprofessional, disrespectful, unhelpful, and borderline malicious.I am now starting to realize the levels of incompetence I am dealing with so I try to get my records to go get REAL medical advice. 'Dr' Mandy charges $25 per record request, but MAYBE they can waive the fee, but they need Dr Mandy to approve the release/waive of fees herself. Waited 2 days. But guess what? SHES NEVER THERE. Im not even sure she actually works there.There is so much more to the story, but those are the low points. And remember, whoever replies here and says 'we try...' or 'im sorry you had this experience...' is just as full of crap as 'Dr' Mandy is. (sorry Jennifer, its not personal, you were actually very helpful, and I know you are just doing your job. But you are working for someone who is at BEST negligent, but in reality is probably quite malicious. Find a new job with a respectable Dr.)She should stick to botox and teenage acne. Leave the rest to the real work to the real Dr's. I only wish I had read these reviews first (most of these 5 stars MUST be spam) I seriously cannot grasp how ANYONE walks out of there with ANYTHING nice to say.Disgraceful. Not a good Dr, and does not seem to be a good person. Spare yourself the agony.
Dorothy Schipper
16:35 12 Aug 24
Waiting time not too long, friendly service. Astonished it takes 3 wks for stitches to come out
Jon Wardell
15:48 08 Aug 24
Excellent care provider. Every one at the office was friendly and professional. I was treated with respect and the care provided was of the highest caliber.
Judy Staggs
15:56 30 Jul 24
Went in for a consultation, and really liked what I was told. I was recommended the Halo procedure and I’m looking forward to having that done!
Shanna Davis
15:52 30 Jul 24
Warthan is so great! Their bedside manner and expertise are on point. They actually listen to your concerns and work with you!
Ashlyn Riddle
17:47 29 Jul 24
she used .7 cc instead of a full 1 to save money, and diciplined her employees if they actually did the correct dosage. she literally keeps your files in her personal house garage. this lady is GREAT at putting on a fake face for y'all, but I dare someone to apply here and see all the truth behind the scenes. AND the rats.. at this point idc if i'm believed or not, this place is disgusting behind the scenes and ran terribly. some of her customers will have her back no matter what; but if this is your first time going, stay away from this place. there's intel of what happened there, and they do not even have a proper sanitation routine. please do not put yourself at risk. this will probably get deleted but i will repost this until the truth is out.
Gwen Sanders
20:09 23 Jul 24
Friendly front desk actually smiled at you and welcomed you in. The PA I met was super kind and easy talk. Great experience
CAROLYN ODULIO QUIAMBAO
03:21 19 Jul 24
I came in at my 13:30 appointment on July 17th 2024 for my severe itchy condition that I have been experiencing for 3 months. Dr. Warthan and her PA’s treated me with utmost compassion & respect. I was very appreciative and grateful for their kindness and compassion for helping me with my condition for listening to my concerns and understanding. Thank you so much.
Yadi V
13:08 10 Jul 24
Absolute trash! I'm glad I never even made it to the doors. Whoever it is that they have answering the phone is the rudest, most condescending waste of air I had the displeasure of spending a minute with on the phone. She immediately asked if I had insurance. When upon learning they in fact did not take my insurance, I was going to book anyway and pay out of pocket (it wouldn't have been a problem), she wouldn't even let me. I don't know if she just assumed I wouldn't be able to pay it or just didn't want to do her job, but instead of laughing and giggling on the phone, she should have just shut her mouth and made the appointment. Don't even waste your time trying to go here. I should have done my research, and seeing most of the other reviews, I wouldn't have even called. But I did because my pediatrician recommended them. I will definitely be going somewhere with a much better rating.
Christine Castillo
15:34 02 Jul 24
If I could provide feedback on my recent experience, I would like to express some concerns. I rely on a biologic injection that is delivered to my residence through Optum Specialty Pharmacy. Typically, Warthan Dermatology simply needs to submit the prescription and the pharmacy handles the rest. Unfortunately, they insisted that I come in for an appointment before sending my prescription, even though my next scheduled visit was not until September. Despite this, I made a two-hour round trip for a brief meeting where I was informed, as I already knew, that I was scheduled for an appointment in September and that they would submit the prescription afterward. Two days past my scheduled dosage date, I have yet to receive the prescription.I've learned that Dr. Bob Marinaro, formerly with Warthan Dermatology, has relocated to Sherman, which is more convenient for me. As a result, I am considering transferring my care to his new location. This experience has led me to believe that Warthan Dermatology prioritizes profit over patient care. I was inconvenienced and charged a copay just to be told information that could have been relayed over the phone. It is disheartening to see a healthcare provider prioritize financial gain over the well-being of their patients.
Trong Presley
16:11 01 Jul 24
Long time patient but first time to the location at 380 and Coit. Received the kind of care and treatment I have come to expect from Warthan Dermatology. Great service, treatment, and great Staff.
Demi Pasquale
16:10 26 Jun 24
From check-in to check-in everything was perfect! Staff is welcoming and supportive. Wonderful experience! Highly recommend.
Mark Tuck
17:03 21 Jun 24
Great Staff here. Always friendly and attentive. They were very caring and thorough. I will always return here for skin care
Janelle Row
19:43 02 Jun 24
I went in to see Dr. Worthan because of a scaly area on my forehead. She’s doing a biopsy on it and she also sprayed about 10 places on my chest and on my face. That I didn’t even know I had.
Patrick Christen
15:45 10 May 24
Would not recommend, not only botched my ear but also charges you to transfer your medical records when you realize you need to change doctors because of the poor treatment you received. One could almost deal with the horrible wait times and attitudes if you were receiving top-notch treatment... my experience was not even close to being top-notch.
Emma P
16:23 06 May 24
Mandy is a horrific doctor. She has performed multiple surgeries in a non sterile environment. She will wear gloves but then touch her hair, phone, face, etc and then touch the patient. On top of that, her excision sites will be much larger than is actually necessary, leaving large scars, even on people’s faces. She has the worst bedside manner of any physician I’ve ever seen, and that’s saying something considering how many bad doctors I’ve been to and met. She mistreats employees in front of patients: yelling at them on occasion and talking down to them. Seeing that type of behavior from someone who is supposed to be one of the most respectable people in our society is astonishing and really reflects on her character as a person and how she must run her practice behind the scenes.She will ask for essentially a down payment on surgeries from patients, but then bill their insurance. Except, down payments are never required in the medical field, even for surgeries more major and invasive than Mohs. So she’s basically committing fraud which is incredibly wild and I hope she gets sued to high heaven and loses her practice over it.Her only concern is herself and her money. Her behavior directly goes against the Hippocratic Oath: she’s not honorable, she doesn’t do good for the sick, she is corrupt, she works against patients in some aspects, etc. She is the exact opposite of all the physicians at Anderson. It’s a miracle she still even has her license.Only see Dr. Mandy Warthog if you want infections, scars, and to lose money.
Jeremy Jones
18:01 30 Apr 24
Incredible team! Thoughtful, knowledgeable, and patient. They took the time to answer all of my questions and did a fantastic job. 5 stars!!!
Leslie Corbin
16:42 25 Apr 24
Visited for laser hair removal and laser removal of tiny blood vessel/scar. Visit was on-time and everything went great! Very happy with the price and employees!
Alex P
15:03 24 Apr 24
Incompetent and unprofessional office. Hang up when you call them. Don't answer relevant insurance questions. Rude personal at the front office.
LYNN LYNN
18:41 10 Apr 24
I saw the PA for a body check and she was thorough, professional, and caring. Great experience.
Angela Buchanan
17:34 10 Apr 24
My appointment was booked at the wrong location but luckily I was able to get to the other location in time for my appt. However, I ended up having to leave to get back to work after waiting almost an hour and half for the doctor to see me. Wasted my time :-/
SD Kilgore
19:22 04 Apr 24
Jessica and all staff were very nice and helpful. I have been going there for several years for head to toe cancer screening. I arrived a little earlier than my appointment time and was seen immediately. Looking forward to my next appointment.
Larry Melton
17:52 16 Mar 24
I was checked through in a timely manner. My visit with Leslie and the Staff was pleasant, courteous and professional.I’ll follow up in about 3 weeks…
Maria Ramos
20:05 01 Mar 24
Andrew was great during my consultation. In order to have a procedure done, they wanted me to give a $500.00 deposit that I don't have to just give and pay extra out of pocket if need be. I have gone to other offices that don't require a deposit, just had to pay the co-pay for a small procedure. I'm disappointed because really liked the location and the staff were nice, but for that amount of money will need to find another location.
Justin Lamothe
15:57 20 Feb 24
New Facility was very nice. Staff was professional and very kind. No wait and felt very confident on the consultation.
rblons1
16:43 16 Feb 24
I was able to get an initial appointment quickly, and my exam was thorough, professional, and very friendly.
Mary Lamar Cancino
21:57 04 Feb 24
My husband and I were very impressed the minute we walked into the practice. The people in the front office were very friendly and professional. The techs and Dr Warthan were also very efficient and gentle when they performed the procedures. Plus they explained the procedures and the after care very well.
Steve Duvall
16:21 15 Jan 24
I was a bit early for my appointment, but, was taken to a room almost immediately. Everyone was friendly. They quickly diagnosed my symptoms and proceeded to treat it. They also gave me a prognosis of what the next steps would be.
Larry Collins
21:28 05 Jan 24
They have the most pleasant office staff! Andrew is very funny and immediately put me at ease at being at Dermatologist , the PA, and the intern were very nice. But the doctor is incredible and explanatory, and quick. It was an ideal appointment
lorraine cavanagh
21:21 09 Mar 20
I was very nervous seeing a male doctor, but he was very respectful and made me feel at ease, I would have no problem seeing him again .
Samantha Ulanski-Hernandez
21:06 06 Mar 20
Dr. Robert Marinaro is great. He is professional, kind, and does excellent work. He gives great advise and doesn’t take advantage of the consumer.
Nick Alsop
22:23 04 Mar 20
Dr. Bob was great. He found a suspicious spot on my forearm and he removed it just in case and then it turned out to be a surface melanoma so I went back and he was able to remove it totally and it is totally gone! His staff were also great!
Kimberly Kimberley
00:02 17 Feb 20
The wait time is ridiculous. Why make an appointment to only need to reschedule it because 45 mins to an hour after that scheduled appointment you are still not "next"?You have no control over what doctor you see either. You get one you like and make an appointment with that doctor only to never see that doctor again, with zero explanation.I will be finding another dermatologist,
Brenda Doorley
21:57 05 Feb 20
I’ve been going there for years and I have never had a bad experience. They are professionals and quickly diagnose your problem and take care of it. I once had a procedure done by Dr Warthan and she felt that maybe it wasn’t healing correctly. She referred me to another good surgeon. He said Dr Warthan did a great job and there was no need for his care.
kristen riccardi
20:15 29 Jan 20
Dr Marinaro was so awesome! He was quick, efficient, and so funny. Finally addressed an issue my other dermatologist told me was “nothing.” I felt very valued as a new patient. Thank you!
Peter McCartney
18:59 20 Jan 20
I am very happy I chose Warthan Dermatology for my medical condition. Dr. Marinaro and his staff are very professional in their level of treatment and one on one interaction with me. They are always cheerful and greet you politely. This has a very calming effect on you. I would highly recommend anyone needing the kind of services provided at the Warthan Dermatology Center to contact them. Dr. Marinaro and his staff have always stressed the importance of my responsibilities and their commitment to my health and recovery. Thank you all for help.Pete McCartney
Leslie Hollabaugh
23:54 29 Sep 19
Dr. Marinaro has my skin looking SO much better than when I came in several months ago. I went from someone who never even got the smallest zit to developing hormonal acne at 26 years old. Working with him to help clear up my skin has been easy and worth every visit!
Dorothy Thompson
05:15 14 Sep 19
Dr. Marinaro is great!I've been going to him for several years!I'm always confident that he'll give me great information and results!
Jacqueline Keen
15:36 12 Sep 19
Staff was extremely nice. I received Botox and had to go back 2 weeks later because it didn’t take. They were happy to do it but it’s already faded completely and it hasn’t even been a month. I’ve been doing Botox for 4 years now and have never had it fade this quickly.
Denise Holthaus
18:32 27 Aug 19
I’ve been coming to Warthan for my skin care for over 7 years! Ann Marie has taken great care of me and my skin. She recommends the best procedures for me and it’s always a great experience with awesome results! I’ve recently started seeing Dr. Bob for Botox and he is amazing! He is so professional and knowledgeable. I totally trust him with his recommendations and I’m very pleased with my results!!
Elle Murley
17:16 27 Aug 19
I love that I was able to get an appointment the same day for the Dermatologist. He was able to diagnosis my issue and I have been very happy with the result. I made the appointment with him because I have visited their other office for Sculptra and Coolsculpting. I love them so much I decided to try out the term office. I am so glad I did.
Suzanne Powell
19:45 27 Jul 19
I have seen Dr. Marinaro for several years. He is willing to listen to my concerns. When I have required procedures he and his staff have been concerned about my comfort and kept me informed about the procedure and follow-up testing. I will definitely continue to see him for my dermatological care.
Liesl Thompson Jones
16:40 23 Jun 19
I was able to get an appointment the next day. The wait time was not too long. The doctor and all staff were friendly and helpful. I will go back as needed to this office. I recommend this office!
thomas smith
00:54 20 Jun 19
i had nose surgery 6 weeks ago. through followup visits i am almost completely healed. the staffs attention and care has been very important to my healing. i would recommend this practice to anyone with dermatology issues..
Barbara Reynolds
19:27 03 Jun 19
The last few visits have been pleasant and I was well received. Dr. Molinaro did a good job on removing the skin cancers and the only trauma was the deadening shots. But the assistant was very conscientious and caring about my comfort. Overall, much better than past experiences. Office people seemed to be in a better mood also.
Dawn Polce
23:03 05 May 19
Dr. Bob is awesome. He is quick, to the point and genuinely very kind. He is compassionate and I highly recommend him. I can always get in right away with Dr. Bob, but wait times have been more than one to 1 1/2 hour for Dr. Mandy and I've rescheduled multiple times. I will continue with Dr. Bob. My kids have loved their visits with Dr. Bob.Some of the office staff in the past has not been so welcoming and kind, however, they have made improvements.
Contact Information
5913 Virginia Parkway, Suite 300 McKinney, TX 75071
12255 University Dr #150, Frisco, TX 75035
Mon. –Fri. 8AM – 5PM
972-542-0909
Warthan Dermatology Center McKinney
5913 Virginia Parkway, Suite 300 McKinney, TX 75071
972-542-4646
Warthan Dermatology Frisco
12255 University Dr #150, Frisco, TX 75035
240 Adriatic Parkway, McKinney, TX 75072
12255 University Dr. Frisco, TX 75035